October 2019
Improve Performance Through Self Awareness (MA)
Discuss your behavioral tendencies and how they affect others so that you can recognize the strengths and limitations of different behavioral styles. Learn methods for adapting to the behavioral style of others so that you can improve your own performance and help others be more productive too. Agawam, MA HRCI™ & SHRM® Credits: 3.25
Find out more »Totally Responsible Person (MA)
Turn any situation into an opportunity for learning and growth by accepting the fact that we're all accountable to others, as well as ourselves. Learn proven techniques to move yourself, and help others, move beyond blame and judgment and gain the confidence and tools needed to interact in a positive, constructive and respectful way. Agawam, MA HRCI™ & SHRM® Credits: 3.25
Find out more »Handbooks | The Complete Workshop (MA)
This interactive workshop will expand your understanding of the legal considerations and impacts on employee morale associated with your employee handbook. Come prepared to begin crafting or revising this critical communication tool. During this working session, you will receive a flash drive with sample policies to work on and will spend time working on the development or revision of your handbook and policies. Agawam, MA HRCI™ & SHRM® Credits: 6.5
Find out more »Reasonable Suspicion Impairment Intervention Training for Managers & Supervisors (MA)
Learn about the signs of impairment so that you can properly intervene while keeping your employees and workspace safe throughout the process. Gain an understanding of the interplay among substance use and employment laws so you can make proactive policy changes that will mitigate your organization’s risk. Agawam, MA HRCI™ & SHRM® Credits: 2.5
Find out more »Conflicts Can Be Productive (MA)
Increase your understanding of conflict behaviors and gain tools to curb destructive behaviors. Learn to effectively respond to the unavoidable challenges of conflict, so that relationships can improve and opposing viewpoints can become productive. Agawam, MA HRCI™ & SHRM® Credits: 6.5
Find out more »November 2019
Branding Your Small Business in 2020
Explore the key tasks you need to do that will get your business moving in the right direction in 2020. From internal employee communication tips to identifying your core values, you’ll discover the key ingredients to kick off 2020 with a bang!
Find out more »December 2019
What to Do When the Union Comes Knocking (MA)
Unionization can have a significant impact on your business. Be prepared to respond to an organizing campaign BEFORE it is at your doorstep. Join this session to understand more about the bottom line costs of unions, the signs that a campaign may be underway and what responses are (and aren’t) recommended from your managers and supervisors. Agawam, MA HRCI™ & SHRM® Credits: 3 (3 HRCI™ Business Credits)
Find out more »The Art Of Courageous Conversations (MA)
Gain a better understanding of the benefits of having courageous conversations and what prevents people from engaging in them. Learn strategies to prepare and conduct these conversations, techniques to manage emotional reactions and a concrete plan on how to approach and have their next difficult conversation whether it’s with an employee, a boss, a partner or mother-in-law. Agawam, MA HRCI™ & SHRM® Credits: 6.5
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