Understanding how we interact with others—and how we’re perceived—can significantly improve our effectiveness at work. In this highly interactive program, you’ll explore your own communication style, challenge assumptions about others’ styles, and create a personal action plan to improve your adaptability. Using insights from the DiSC® assessment, completed prior to the session, you’ll identify your behavioral […]
Agawam, MA Day 1 – Tuesday, November 10, 2026 – 8:30am – 4:00pm Day 2 – Tuesday, November 17, 2026 – 8:30am – 4:00pm Day 3 – Tuesday, December 1, 2026 – 8:30am – 4:00pm Day 4 – Tuesday, December 8, 2026 – 8:30am – 4:00pm
Build on the Excel® skills you developed in Level 1 or increase your mastery of Excel® in this Level 2, one day workshop. Calculate Data with Advanced Formulas; Organize Worksheet and Table Data Present Data Using Charts; Analyze Data Using PivotTables, Slicers, and PivotCharts; Insert Graphic Objects Customize and Enhance the Excel® Environment ® Workbook Fee includes all training materials and 6 […]
In today’s fast-paced and ever-evolving workplace, HR professionals are uniquely positioned to drive meaningful change. This webinar empowers HR leaders to step confidently into the role of change agents, guiding their organizations through transformation with clarity and purpose. Participants will explore a practical five-step framework for leading change initiatives—from vision to execution—while learning how to […]
Prerequisite: Foundational Leadership 101 Virtual Classroom Day 1 – Wednesday, November 18, 2026 – 8:30am – 12:00pm Day 2 – Wednesday, December 2, 2026 – 8:30am – 12:00pm Day 3 – Wednesday, December 9, 2026 – 8:30am – 12:00pm Day 4 –Wednesday, December 16, 2026 – 8:30am – 12:00pm Registration for this class will close […]
This training emphasizes the importance of maintaining a harassment-free workplace, focusing on real-life experiences that may seem unclear without considering legal perspectives. Participants will develop an objective, balanced view that promotes positive and constructive relationships. The course aims to help individuals navigate challenging situations and prevent harassment in the workplace. Virtual Classroom Registration for this […]
Conflict is a natural part of workplace interaction—but how you handle it makes all the difference. This program helps you recognize early signs of conflict, understand different conflict modes, and apply practical strategies for resolution. You’ll learn to use the C.A.L.M.E.R. technique to manage difficult situations productively. By the end, you’ll develop a personalized action […]
Data management has become one of HR’s most critical compliance challenges, with retention, privacy, and cybersecurity. This session guides employers through new state and federal recordkeeping timelines, digital storage best practices, and data destruction protocols. Participants will learn to build defensible retention schedules, mitigate over-retention risks, and conduct effective HR data audits.
In this session you’ll work on creating and editing macros, learn how to apply conditional formatting and how to add data validation criteria. In addition, you’ll learn how to share, track, merge and restrict workbook access. Then you’ll learn how to link data from cell to cell, sheet to sheet, Excel file to Excel file […]