Virtual Classroom Day 1 – Tuesday, April 28, 2026 – 8:30am – 12:00pm EST Day 2 – Thursday, April 30, 2026 – 8:30am – 12:00pm EST Day 3 – Tuesday, May 5, 2026 – 8:30am – 12:00pm EST Day 4 – Thursday, May 7, 2026 – 8:30am – 12:00pm EST Day 5 – Tuesday, May […]
To protect an organization from legal liability, employers must take immediate and effective steps to address harassment, discrimination, or any other behavioral issues in the workplace. This interactive workshop will teach you how to properly conduct an internal workplace investigation, covering everything from deciding whether to initiate an investigation, determining its scope, interviewing techniques, documentation […]
Federal and State Laws Employment at Will Discrimination and Harassment Interviewing Legally The Importance of Good Documentation Protected Concerted Activity Virtual Classroom Registration for this class will close at 12 pm two business days before the program begins. THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN TO THE EVENT WILL BE […]
Coaching is a vital skill for managers, helping them guide employees to higher levels of effectiveness through meaningful dialogue that fosters awareness and action. In this session, managers will learn how to ask powerful questions, practice active listening, and apply coaching techniques to support employee growth. Understanding when and how to coach is essential for […]
Why document? Why good practices equal effective documentation Effective performance management = strong workforces Learning the legal pitfalls of poorly drafted documentation Record retention considerations Virtual Classroom Registration for this class will close at 12 pm two business days before the program begins. THIS IS A VIRTUAL EVENT. MORE INFORMATION ON HOW TO LOG IN […]
Are you a professional who needs to create polished and impactful presentations but doesn’t have the time to spend hours on them? This course is designed just for you! We will dive into the essentials of creating a professional presentation with ease and efficiency. Learn about different slide types and their benefits, so you can […]
Build on the Excel® skills you developed in Level 1 or increase your mastery of Excel® in this Level 2, one day workshop. Calculate Data with Advanced Formulas; Organize Worksheet and Table Data Present Data Using Charts; Analyze Data Using PivotTables, Slicers, and PivotCharts; Insert Graphic Objects Customize and Enhance the Excel® Environment ® Workbook Fee includes all training materials and 6 […]
Using the DISC Assessment Tool, you’ll gain insight into how your preferred work style influences communication with individuals and teams. By understanding what motivates and stresses you at work, you’ll learn to adapt your approach to better connect with others and boost overall team performance. You’ll also reflect on your assessment results to develop strategies […]
As an HR professional, your relationship with the C-Suite can make or break your success in the role. Similarly, C-Suite leaders need a strong and effective relationship with the Chief People Person to deliver strategic initiatives and results to the bottom line. Building key strategic relationships requires a level of Business Acumen that often is […]
Mental Health First Aid will teach managers, supervisors and HR professionals the skills needed to recognize and respond to an signs and symptoms of mental health and substance use challenges, as well as how to provide an employee initial support until they are connected with the appropriate professional help needed. In this course, you learn […]
As Human Resource Professionals it is not likely that a day goes by without having the opportunity to solve a serious problem. With all of our problem-solving opportunities we should be good at it, right? Practice does not always make perfect in the problem-solving arena and Human Resource professionals have an added dimension of the […]
This training emphasizes the importance of maintaining a harassment-free workplace, focusing on real-life experiences that may seem unclear without considering legal perspectives. Participants will develop an objective, balanced view that promotes positive and constructive relationships. The course aims to help individuals navigate challenging situations and prevent harassment in the workplace. Virtual Classroom Registration for this […]
This training emphasizes the importance of maintaining a harassment-free workplace, with managers and supervisors taking on additional responsibility to protect their employees from harassment and discrimination. Through real-life examples, you’ll learn to view gray areas through the lens of the law, developing a non-judgmental, constructive approach to workplace relationships. This interactive program not only meets […]
Understanding how we interact with others—and how we’re perceived—can significantly improve our effectiveness at work. In this highly interactive program, you’ll explore your own communication style, challenge assumptions about others’ styles, and create a personal action plan to improve your adaptability. Using insights from the DiSC® assessment, completed prior to the session, you’ll identify your behavioral […]
Agawam, MA Day 1 – Wednesday, June 3, 2026 – 8:30am – 4:00pm Day 2 – Wednesday, June 10, 2026 – 8:30am – 4:00pm Day 3 – Wednesday, June 17, 2026 – 8:30am – 4:00pm Day 4 – Wednesday, June 24, 2026 – 8:30am – 4:00pm
Giving clear, specific feedback is essential for managers to drive behavior change and performance improvement. However, many managers struggle with the mindset, skills, and time needed to deliver constructive feedback that fosters growth. This session equips managers and supervisors with techniques to provide productive feedback, overcome barriers, and create a feedback culture that empowers employees […]