Have you ever had a discussion with your employees about what they like about their job and company or asked them why they stay? Stay interviews are a powerful talent […]

“Coaching is helping another person reach higher levels of effectiveness by creating a dialogue that leads to awareness and action” -The Manager’s Guide to Coaching” by Anne Leohr and Brian Emerson In this […]

This session will discuss best practices for time management and your email. Learn to customize your Outlook to maximize your working style as well as learn shortcuts for managing your […]

Through the use of the DISC Assessment Tool, you’ll gain an understanding of the impact of your preferred work style on the way you communicate with individuals and your team. Improve […]

Assertiveness impacts more than our communication styles. By increasing your ability to effectively assert your needs you’ll gain confidence, the respect of others and become more decisive – even in […]

Gain an understanding of the legal definitions, processes and ramifications for harassing and discriminatory behaviors in the workplace. Know what each employee in the company can do to help maintain […]

This program will help you discern what is truly important versus what’s simply urgent. We will explore your short and long-term goals and analyze how well you manage your schedule […]

Learn skills and behaviors critical to leadership success. Improve your ability to manage relationships with direct reports, peers & managers! Agawam, MA  Sep. 04 | Sep. 13 | Sep. 20 […]