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Communication Skills For Leaders

  • Communication Skills for Leaders (Virtual)
    October 13 @ 8:30 am
    Online
    Register

A half-day workshop that gives supervisors, managers, and senior leaders four communication techniques they can use right away.

Communication training for leaders too often means a generic lecture on “communicating better.” This is 3.5 hours, live, built around four skills and a personalized action plan participants leave with. 3.5 HRCI and SHRM credits included.

Learning Objectives

Each skill is practiced in a real-life scenario, not just discussed.

  • Speak in Specifics. Swap vague statements like “communicate better” for concrete observations and requests, so people know exactly what to change.
  • Ask for Input. Ask questions that get real answers, including from team members who don’t usually speak up.
  • Listen and Respond. Slow conversations down enough to respond to what someone actually said so they feel heard.
  • Use Reinforcement Techniques. Close the loop when something works so the behavior you want gets repeated.

The session then puts these skills to work in situations leaders find most challenging:

  • Giving feedback. Both kinds. How to say the useful thing early, while it’s still small and fixable, instead of saving it for a review. Leaders who want a deeper dive can follow with The Art of Feedback.
  • Difficult conversations and conflict. How to open a conversation nobody wants to have, stay non-defensive when it gets tense, and land on the next step. For teams with recurring friction, Effectively Managing Conflict goes further.
  • Adapting to different communication styles. The direct communicator and the reflective one need different things from the same message. Leaders learn to read the style in front of them and adjust delivery instead of repeating themselves louder. Managing Diverse Workstyles builds this out over a full session.
  • Nonverbal cues and emotional intelligence. What body language and tone of voice communicate before anyone speaks, and how to notice when the room has stopped agreeing with you. The Emotionally Intelligent Leader is the natural next step.

How it’s delivered

  • Format: 3.5 hours, single live-online session
  • Style: Interactive, scenario-based, facilitator-led
  • Credits: 3.5 HRCI and SHRM credit hours

Who should attend

  • Front-line supervisors and managers in any industry
  • Newer leaders who want to upgrade their communication skills
  • Experienced leaders told to “communicate better” who want practical techniques
  • Individual contributors working toward a leadership role
  • Teams upskilling together

Registration Fee – 2026

EANE MEMBERS | $240 Per person

FUTURE MEMBERS | $280 Per person

Register 3 or more participants at the same time for the same class and save 10%

HRCI™ & SHRM® Credits: 3.5

Frequently Asked Questions

Is communication training for leaders available online?

Yes. It runs live and virtual in a single 3.5-hour session, facilitator-led with interactive scenarios.

How long is communication training, and what’s the time commitment?

3.5 hours, one session. No homework, no multi-week program. You build the action plan during the session.

Can we run communication training on-site or private for our team?

Yes. Private virtual or on-site sessions work well for teams aligning on a shared communication approach. Talk to us about a private session.

How is communication training different from EANE’s longer leadership programs?

This is a standalone 3.5-hour workshop on four techniques. The foundational pathway (101, 102, Principles) is a multi-day cohort program. They complement each other; many teams use this as a quarterly course between the longer programs.