Capturing Critical Knowledge Before the Expert Walks Away (Webinar)

November 4, 2027 @ 8:30 am - November 4, 2027 @ 9:30 am

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What happens if the one person who knows how payroll files are transmitted, manages your organization’s banking relationships, maintains system access, and oversees critical HR processes is suddenly unavailable? Would anyone know what to do next? Without clear documentation, organizations can face payroll delays, compliance issues, security vulnerabilities, and costly operational disruptions. Join this webinar to learn how to identify, capture, and document critical knowledge before it walks out the door. Whether you’re building procedures from scratch or strengthening existing SOPs, you’ll gain practical tools and a framework to reduce risk, ensure business continuity, and avoid the panic that comes when no one knows what to do next.

NOTE: More information on how to log in to the event will be sent out 7-14 days prior to the event date.

Registration for this webinar will close at 4pm the day before the scheduled webinar date.